An 18-month program combining leadership training and quality assurance education is being credited with reducing turnover and improving resident safety and quality of life.
When paired with Quality Assurance and Performance Improvement (QAPI) and leadership training focused on communication, deeply involved coaches were able to support staff to move the needle on quality ...
Veronica Beagle is the managing editor for Education at Forbes Advisor. She completed her master’s in English at the University of Hawai‘i at Mānoa. Before coming to Forbes Advisor she worked on ...
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