Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

A new version of OpenAI’s Codex desktop app reaches users today. It brings a smorgasbord of new features and changes, ranging ...

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Jennifer Williams spent years hearing that insurance should cover an important procedure for breast cancer survivors — but ...

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Adobe patches a critical PDF flaw exploited for months, allowing attackers to bypass sandbox protections and deliver malware.

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Page speed for SEO is no longer a nice-to-have checkbox on a technical audit list. It is a direct ranking factor, a conv ...

LLMs are quietly reshaping data journalism workflows at The Hindu, helping reporters process vast document sets, write ...