'A small percentage of Surface Pro 4 devices are exhibiting a screen flicker that cannot be addressed with a firmware or driver update,' Microsoft said, so it will replace the 2-in-1s. I'm PCMag's ...

Three months after the Surface Laptop 3 became available to consumers, a number of customers have taken to the Microsoft Community forum and Reddit to report incidents of a spontaneous hairline crack ...

In mid-Feb ZDNet's Mary J Foley wrote about Microsoft looking into the unexplained cracks appearing in Surface Laptop 3 screens. A small number of users were complaining their products had suffered ...

Microsoft's Surface Pro line of devices have been increasing in popularity, as witnessed by the company's fifth-place showing in U.S. PC sales. However, problems for some Surface Pro 4 owners started ...

When Microsoft announced the Surface Pro X, it highlighted the removable SSD, which is hidden behind a pop-up door alongside the SIM card and can be easily removed by taking out a single screw. But ...

Microsoft is now stating that they will fix mysterious and spontaneous cracks in Surface Laptop 3 displays as they may have been caused by a "foreign particle" introduced during manufacturing. In ...