After watching multiple AI rollouts succeed and fail, I’ve identified six questions leaders should ask upfront.

It’s common business knowledge that it’s cheaper to retain a current customer than it is to attract a new one. Acquiring new customers costs five to 10 times more than selling to a current customer ...

When it comes to launching a new business or pivoting an existing one, choosing the right business model can be just as critical as the product or service itself. Selecting a business model that's ...

There is a lot of interest in using AI within enterprise communications, and there are certainly a lot of new use cases emerging. My favorite use case works with voice and digital channels, agents, ...

Join the event trusted by enterprise leaders for nearly two decades. VB Transform brings together the people building real enterprise AI strategy. Learn more OpenAI has made its latest AI models, ...

The global director for games believes AI has the potential to "right size" business models in an era of shrinking margins ...