Xbox controller repairs aren't as aimple as sending them in to be fixed, and Microsoft's solution puts more responsibility on ...

Some customers who send their consoles in for warranty repair are unhappy with long return times, inadequate fixes and poor customer service. Erica Ogg is a CNET News reporter who covers Apple, HP, ...

Is your Xbox Elite Controller suffering from a button that doesn't respond or physical damage that makes it unusable? Here's ...

Microsoft's warranty program can range from one to three years, and afterward, you're typically not able to receive any of the program's benefits. That's about to change, however, as Microsoft has ...

Overview: DIY repairs suit minor issues but carry a high risk with modern, tightly packed consoles.Professional repairs ...