Your sales team is burning through leads faster than they can convert them, and your cost per acquisition keeps climbing. Reps spend 70% of their time on nonselling tasks, according to Salesforce’s ...

What Is the Best Dialer for My Call Center? Your email has been sent Learn about five types of call center dialers, including the benefits and drawbacks of each solution. Discover the ideal dialing ...

Modern businesses need automation to enhance productivity and streamline corporate processes. Call centers choose between two options: a progressive vs. predictive dialer. Which is better? Editorial ...