Online trolls can be a real pain for businesses. These are people who post hurtful or inflammatory content to provoke a reaction or damage a brand’s image. Unlike customers with genuine complaints, ...

In this month's issue of Personality and Individual Differences, a study was published that confirms what we all suspected: Internet trolls are horrible people. Let's start by getting our definitions ...

This is an edition of Time-Travel Thursdays, a journey through The Atlantic’s archives to contextualize the present and surface delightful treasures. Sign up here. Trolls are not just pranksters on ...