Q: This past March, I bought a Kenmore Elite top-load washer from Sears. A couple of weeks ago, in the middle of the night, when the machine was not running, the entire lid shattered and spread tiny ...

A washer that isn’t spinning may be overloaded, unbalanced, or sitting unevenly on the floor. Common issues include broken parts like the lid switch, belt, or drain pump—all easy to replace. If fixes ...

When your washing machine breaks, how do you know whether to roll up your sleeves, work the phones to find a repair technician, or give in and swipe your Visa at the nearest appliance dealer? It’s a ...