Shares of Teleperformance plunged 23% on Thursday, after the French call center and office services group missed its full-year revenue target and flagged a "volatile economic environment." Investors ...

French BPO giant Teleperformance is reportedly hiring more than 300 employees for its call center in Boise, the capital of the U.S. state of Idaho. The new hiring will push the total headcount at the ...

Voice-based customer service giant Teleperformance has launched a new contact center in Reno, Nevada, promising to add more than 500 employees to its American payroll. The 5,000 square foot facility ...

Teleperformance SE, the largest call center operator on the planet, has come up with a way to mask the fact it operates in India for customers calling for support with their latest iPhone or Galaxy ...

Teleperformance, the world’s largest call center operator, is relying on artificial intelligence technology to “neutralize” the accents of English-speaking Indian customer service agents in real time ...

Teleperformance SE, the world's largest call center operator, is implementing an artificial intelligence system designed to soften the accents of English-speaking Indian workers in real-time. The ...

Call center firm Teleperformance SE is rolling out an artificial intelligence system that “softens English-speaking Indian workers’ accents in real time,” aiming to “make them more understandable,” ...