Accelerating generative AI strategies by embedding intelligence into telecom operations to elevate customer and employee experiences, unlock new growth opportunities, and drive measurable efficiency ...

Part 1 in this series discussed the troubling history of information and communications technology (ICT) regulation in America, which created monopolies, limited innovation, and diminished consumer ...

This profound evolution is driven by the Telco AI Factory, a concept being actively pioneered by hardware platform providers.

February 8th marks the 30th anniversary of President Bill Clinton signing the Telecommunications Act of 1996 into law. Its passage marked a crucial moment in the history of information and ...

Before the arrival of the "Gs"—2G in 1991, 3G in 2001 and 4G in 2009—telecommunications companies (telcos) were primarily in the business of connecting callers over long distances. These earlier ...

SK Telecom to exhibit technologies in artificial intelligence data center (AIDC) electric power, operations, and security at Mobile World Congress 2025 (MWC25) AI services for everyday life, including ...

Telecom providers are ditching clunky decision-tree chatbots for autonomous AI agents, and it should make customer service a whole lot better.

While the business telco has in the past outsourced call centres to companies including Alcatel-Lucent and Service Stream, its new Macquarie Telecom customer centre will bring services in-house in ...

StarHub CEO Nikhil Eapen warns that ultra-low telco prices in Singapore may compromise service quality and security, ...

MILAN, Oct 9 (Reuters) - Members of Telco, the holding company that controls Telecom Italia SpA , are discussing renewing their pact for one year when it runs out in April 2010, sources close to the ...

Greek telco Grid Telecom is planning a new subsea cable connecting the mainland to the island of Crete. Announced this week, ...