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ServiceNow bets on autonomous AI to run enterprise workflows

At its Knowledge 2026 event, ServiceNow unveiled a major expansion of its Autonomous Workforce—AI specialists capable of completing end-to-end business processes without human intervention—alongside ...
CMSWire

ServiceNow Launches Autonomous CRM to Replace Legacy Record-Keeping With End-to-End AI Execution

The platform pushes CRM beyond record-keeping, using AI agents to resolve cases, configure quotes and complete field tasks ...

ServiceNow bids to become the control tower for enterprise AI

ServiceNow Inc. today unveiled a broad expansion of its artificial intelligence platform, stressing governance, security and ...
SiliconANGLE

ServiceNow injects more generative AI capabilities into its workflow platform

Enterprise workflow software giant ServiceNow Inc. is beefing up its platform with yet another dose of generative artificial intelligence capabilities. The new features, which come as part of the new ...

ServiceNow Deepens Agent Governance As Enterprise Demand Counters SaaSpocalypse

At Knowledge 2026, ServiceNow expanded its AI control tower with agent governance as markets question the future of SaaS ...
cio.economictimes.indiatimes

Enterprise AI platforms expand through workflow and assistant integration

ServiceNow has completed its acquisition of Moveworks. The transaction combines ServiceNow’s agentic AI and workflow automation capabilities with Moveworks’ AI assistant, enterprise search, and ...
eWeek

ServiceNow Launches Industry-Specific Workflow Solutions, Strategic Partnerships

In this episode of eSpeaks, Jennifer Margles, Director of Product Management at BMC Software, discusses the transition from traditional job scheduling to the era of the autonomous enterprise. eSpeaks’ ...