ServiceNow resolves 90% of its own IT requests autonomously. Now it wants to do the same for any enterprise

ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...

ServiceNow plans automation of L1 Service Desk roles, promises more AI ‘specialists’ to come

ServiceNow has released a new AI tool to help human workers, and is readying their replacement, the Autonomous Workforce, for ...

ServiceNow debuts Autonomous Workforce, EmployeeWorks automation tools

ServiceNow Inc. today debuted two new cloud services that use artificial intelligence to automate manual work for users.

ServiceNow AI Launch Tests Investor Patience After Sharp Share Price Slide

ServiceNow has launched Autonomous Workforce and ServiceNow EmployeeWorks, introducing AI specialists for enterprise automation. The launch follows the acquisition of Moveworks and integration of its ...

ServiceNow boasts its AI bot is resolving 90% of its own help desk tickets

When it gets stuck, the bot will escalate rather than hallucinate ServiceNow claims it has created an AI agent that is ...
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ServiceNow Named a Leader in Task-Centric Automation Software by Independent Research Firm

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced it has been named a Leader in The Forrester Wave™: Task-Centric Automation ...
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ServiceNow expands AI capabilities with strategic acquisitions

In today’s rapidly evolving technological landscape, businesses across the globe are seeking innovative solutions to enhance their operations and customer ...

ServiceNow Inc (NOW) Expands AI Strategy With Key Acquisitions

ServiceNow Inc (NYSE:NOW) is one of the AI stocks that will go to the moon. On February 12, ServiceNow Inc (NYSE:NOW) ...
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ServiceNow and Aptiv to Drive Intelligent Automation and Operational Resilience Across Telco, Automotive, Enterprise, and Industrial Sectors

SANTA CLARA, Calif. & SCHAFFHAUSEN, Switzerland--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the AI platform for business transformation, and Aptiv PLC (NYSE: APTV), a leading global technology company ...