Josh Hoffman sat before a room of aspiring homeless service workers and talked about why it’s important not to get discouraged. To make his point, the veteran in the field recalled a story of a woman ...

The second a service worker takes a deep breath, there’s somebody ready to snap a photo and complain about how lazy they are. Darron Cardosa is a food service professional with over 30 years of ...

There is a growing and uncomfortable issue that we as a society need to address. It’s something that impacts some of our most important customer service workers, from those working in retail outlets ...

A child protective services worker in Alabama has been arrested after a 3-year-old boy in her care died while left for hours in her car in 108-degree heat — and she’s already been cut loose on bail.

Service workers are some of the hardest-working employees out there. Part of what makes their job so intense is the fact that they have to deal directly with customers almost all of the time. Some ...

I am a Contract of Service worker in the government. My superior informed me that my contract will not be renewed next year. I have been connected with this agency for 10 years now. May I know if my ...