Costa Mesa is considering adopting new self-checkout rules that would require local retailers to station workers in the ...

You may have a love or hate relationship with the supermarket's self-checkout lanes. On days when I feel particularly impatient or have a small grocery load, I head for the self-checkout lane, hoping ...

You wouldn’t think we’d need a law to protect human interaction from being programmed out of what’s considered an everyday exercise. But when it comes to checkout lines at grocery stores, that’s ...

Self-checkout lanes at grocery stores and retail outlets are sometimes a controversial topic. Shoppers either love the convenience or hate that they have to do the work they feel an employee should be ...

Costco is reshaping one of the most sensitive parts of the warehouse experience: the moment you pay. Self-checkout, once a relatively anonymous way to scan a cart, is now a frontline for membership ...