This Car Brand Scores The Worst For Owner Satisfaction In Consumer Reports' Ranking

According to Consumer Reports, Jeep has the lowest score when it comes to owner satisfaction. However, it's worth remembering ...
Business Wire

Inventory and Pricing Drive Gains in Sales Satisfaction but Other Areas Have Modest Improvement, J.D. Power Finds

TROY, Mich.--(BUSINESS WIRE)--Customer satisfaction with the vehicle purchase process continues to rise as new-vehicle inventory and pricing improve year over year, according to the J.D. Power 2024 ...
jdpower

Excitement of Traditional Auto Manufacturers’ BEV Owners at All-Time High, J.D. Power Finds

Satisfaction with non-Tesla battery electric vehicles (BEVs) is at an all-time high (877), surpassing stalwart Tesla (870). “Traditional manufacturers have listened to the Voice of the Customer,” said ...
AutoGuide

Why Buying a New Car Sucks Less Than It Used To

The automotive industry is witnessing a significant upturn in customer satisfaction, thanks to the aftermath of the pandemic fading into history. The latest findings from the J.D. Power 2023 U.S.
Auto Remarketing

Customer satisfaction with EV service lags behind gas vehicles, J.D. Power study finds

Dealership service department customer satisfaction was strong in 2024 — though a bit less so for owners of electric and plug-in hybrid vehicles. While J.D. Power’s 2025 U.S. Customer Service Index ...
Business Wire

Advantages of Home Charging Diminish but Remains Key Driver of Electric Vehicle Owner Satisfaction, J.D. Power Finds

TROY, Mich.--(BUSINESS WIRE)--Amid growing uncertainty surrounding the expansion of public charging infrastructure, home charging continues to be a boon for electric vehicle (EV) 1 owners, despite ...