Most business software doesn’t talk to each other the way it should. Your sales team updates Salesforce, your support reps live in Slack, your project managers track work in Jira – and somewhere in ...

Salesforce unveiled Agentforce, the successor to its Einstein AI platform, at last week’s annual Dreamforce event. For Salesforce, this launch marks a leap forward in its AI capabilities; more broadly ...

Salesforce and Google Cloud are expanding their partnership to integrate AI agents capable of executing end-to-end workflows across platforms like Slack and Google Workspace. The collaboration aims to ...

UiPath (NYSE: PATH), a leader in agentic business orchestration, today announced the launch of two new offerings on AgentExchange, Salesforce's marketplace for the agentic era that brings together the ...

For "CXO AI Playbook," Business Insider takes a look at mini case studies about AI adoption across industries, company sizes, and technology DNA. We've asked each of the featured companies to tell us ...

Salesforce has enhanced its Einstein AI platform to deliver instant, data-driven marketing actions, integrating conversational assistants, predictive analytics, and unified customer data into ...

Salesforce launched a new healthcare AI assistant within its customer relationship management system, marking the latest tech company trying to expand its reach in the healthcare market. As AI ...

Salesforce has just unveiled a new marketplace called AgentExchange, creating what it describes as the first trusted marketplace for AI agents in enterprise software and positioning itself at the ...

OpenAI has unveiled workspace agents for ChatGPT, designed to perform tasks across third-party applications such as Slack and ...

In "Personalized: Customer Strategy in the Age of AI," Mark Abraham and David Edelman emphasize that in today’s hyper-competitive landscape, delivering a seamless, tailored customer experience is ...

Salesforce has expanded its AI tools with Agentforce, a platform to help users automate tasks. Agentforce uses generative-AI models that build on Salesforce's existing products. This article is part ...