SYCAMORE TOWNSHIP, Ohio — It's been about two weeks since restaurants have closed sit-in areas in Ohio due to the coronavirus, so one local restaurant's management crew has been making meals for ...

General managers are the backbone of the restaurant. The best employees understand the operations and establish a culture of care and respect for others, while still holding them accountable. These ...

Restaurateur Danny Meyer writes in his venerable book, Setting the Table, “Understanding who needs to know what, when people need to know it, and why, and then presenting that information in an ...

If the National Restaurant Association’s apprentice program is any indication, in the future, restaurant managers will defy the industry’s high turnover rate. The program, run by the NRA’s Educational ...

A restaurant-goer was left stunned after he was banned from a restaurant for only tipping 10 percent despite having "bad service". The restaurant's manager initially refused to seat the OP because ...

Jose Gonzalez, a 53-year-old native of Mexico, was arrested on Dec. 10 alongside his 22-year-old nephew, Jove Javier Loza Gonzalez.

Mr. Hammell was referring to José Gonzalez, the manager and public face of Bice Ristorante, an upscale Italian restaurant in ...