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A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. ConnectWise ScreenConnect is secure software that lets you access devices, provide ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

If you’re reading this, you may well be the go-to “tech guru” for your friends and family. Think back to the last time you tried to help someone with a computer problem over the phone without seeing ...

Introduction of 1-click sessions: simplifying the connection process similar to joining an online meeting New web client includes all features bridging the gap between desktop and browser Redesigned ...

In normal times, computers and mobile devices are just another way to stay in touch. But there's nothing normal about our current world, where we're being asked to shelter in place and maintain social ...

Projector.is Inc., which does business as ScreenMeet, today announced an artificial intelligence-based assistant for contact center and information technology help desk workers that provides real-time ...

How to share your desktop for remote support with Chrome Remote Desktop Your email has been sent When all other remote screen sharing solutions fail, you can always turn to Chrome Remote Desktop to ...

Remote desktop sessions can be very useful for technical support, surveillance and remote control of desktop applications. But, it isn't always necessary to access an entire desktop; you may need to ...

Microsoft may be close to offering multi-session remote desktop access to Windows 10 Enterprise, allowing for as many as 10 simultaneous connections. Hints appeared last week that Microsoft may be ...

Microsoft officials hinted earlier this year that they were working on new ways to deliver virtual desktop/app capabilities in Windows 10 that they'd make available later this year. Word is starting ...