Their fifteen minutes of pandemic fame are up. Remember 2020, when we were thrilled to be dining outdoors after a three-month lockdown? Capturing a QR code and seeing a restaurant menu pop up on your ...

As consumers head out to restaurants, spending in record numbers, QR codes, which allow for easy menu updates and touchless transactions, may have emerged as a permanent replacement for physical menus ...

A dining innovation that once looked like the future has worn out its welcome with many restaurateurs, customers and servers who say it takes the joy out of dining. By Amelia Nierenberg Heavenly ...

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As consumers head out to restaurants, spending in record numbers, QR codes, which allow for easy menu updates and touchless transactions, may have emerged as a permanent replacement for physical menus ...

Chicago restaurant Esmé briefly explored using QR codes but found them to be an impediment to their brand of personalized service. "While we no longer use QR codes at Esmé, I would encourage guests ...

Pandemic pressures continue to rise as the new Omicron variant spreads and restaurants must find a way to survive—once again. 55% of diners choose contactless payment as one of the top three factors ...

Darron Cardosa is a food service professional with over 30 years of restaurant experience. He has written more than 1,500 articles and blog posts about the hospitality industry, including for Food & ...

Amanda Kludt is the former editor-in-chief of Eater. This post originally appeared on October 24, 2020 in Amanda Kludt’s newsletter “From the Editor,” a roundup of the most vital news and stories in ...

The coronavirus pandemic inspired widespread technology changes across the restaurant industry, many of which improved efficiency, the customer experience, or both, but it remains to be seen which of ...