20 June 2025 – With just five years left to achieve the 2030 Agenda for Sustainable Development and its 17 Sustainable Development Goals (SDGs), the urgency to accelerate action has never been greater ...

The move is just one portion of an overall roadmap which includes enabling people to perform identity verification with the country’s national digital ID.

In establishing a people-oriented bureaucracy, many perceive digitization as a solution to fight bureaucratic inefficiency, red-tape, corruption and abuses of power ...

Governments around the world — including the U.S., UK and Australia — are increasingly recognizing the transformative power of artificial intelligence and machine learning (ML) in public service ...

Understanding how to improve service delivery in municipalities is essential for promoting community development, public trust ...

The Head of Public Service and Chief of Staff Felix Koskei has issued a stern directive to all Principal Secretaries, Chief Executive Officers of State Corporations, and Chairpersons of key government ...

One- stop Hub, avoiding visiting multiple offices for one service, assistance at every step of service delivery, one- stop contact centre and other services are the latest initiatives the government ...

FROM new E-ID cards, AI-powered virtual assistants to integrated service systems, the government is continuing its aggressive push for a “Digital Guyana” with ...

The Administrative Staff College of Nigeria (ASCON) is poised to become a strategic player in Nigeria’s governance reform landscape. It is demonstrating an unwavering commitment to fulfilling its ...

Digital Public Services (DPS) are now an everyday element in citizens’ lives. From land records and health appointments to general diaries and transport services, digital platforms increasingly shape ...