Travis Jones says what should have been a routine oil change at Canadian Tire turned into a terrifying highway emergency after staff used plastic zip ties to secure a critical part of his car — ...

Dear Tom and Ray: I’ve been a fan for years. I had a great 2000 Ford Crown Victoria, which I always had serviced at a local muffler/repair shop. Last year, I gave the car to my daughter in Michigan.

Company doesn't answer questions about use of zip ties, but says it offered to pay for repairs. Travis Jones says what should have been a routine oil change at Canadian Tire turned into a terrifying ...