One of the challenges that faces a growing business is expanding product offerings by producing new product lines, expanding existing lines or selling products in new markets. Product expansion ...

Reducing costs and improving sales is the goal of every business. Business operations constitute many processes, including material acquisition, manufacturing costs and product delivery. Business ...

Operation managers play a key role in the structure of a business. Backend office services such as operation managers are just as vital in your business as front-facing professionals such as marketing ...

Harvard Business School professor Robert S. Kaplan is co-developer of both activity-based costing and the balanced scorecard. In 2006, Kaplan was elected to the Accounting Hall of Fame, and received ...

After more than a decade of writing articles on strategic operational issues for strategy+business, I realized that this column, despite its name, has never defined the essence of an operations ...

The good news is most companies are involved in improvement initiatives and programs. The bad news is the track record for sustainable and meaningful results is spotty! What tools and methods are ...

Kellogg’s award-winning faculty has created an expansive suite of corporate business strategy programs for senior leaders charged with creating competitive advantage and delivering results. Faculty ...

Creating a strategy is hard work. It requires reliable data, keen insights, a touch of innovation, and a lot of difficult decision-making. When executed effectively, it can create clarity and focus ...

Motivation: Initially employed strategy and tactics set the tone for the entire incident and can be the roadmap for a successful or unsuccessful outcome. Underlying any strategic plan or tactical ...

Not long ago, few B2B companies had a marketing operations function. Today, this function is becoming an important facet of the marketing organization. The marketing operations function enables the ...

Advances in business knowledge and technology have radically changed business systems, organization structures and processes. As a result, critical to today's businesses is the ability to get the ...