Nice NICE recently announced that Maxicare, a leading Health Maintenance Organization in the Philippines, has significantly enhanced its contact center operations by fully leveraging NICE Workforce ...
HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that Alteram Solutions, a BPO information and communication technology services provider in South Africa, has found great success ...
HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that Firstsource Solutions Ltd. (Firstsource), a global business process solutions provider and an RP-Sanjiv Goenka Group company, ...
NICE WFM sets new industry standard for forecasting accuracy in a blended environment of synchronous and asynchronous digital channels HOBOKEN, N.J.--(BUSINESS WIRE)-- NICE (Nasdaq: NICE) today ...
Latest NICE WFM release advances True-To-Interval (TTI) capabilities, enabling organizations to fuse front and back office CX operations Hoboken, N.J., May 30, 2024 – NICE (Nasdaq: NICE) today ...
NICE has added workforce management (WFM) capabilities that enable organizations to manage their front- and back-office workstreams. NICE's new Inventory Insights capability, coupled with ...
Yource expands usage of NICE WFM to support hybrid working by empowering employees through efficient scheduling HOBOKEN, N.J., January 19, 2023--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced ...
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