Jerry Cao is a UX content strategist at the wireframing and prototyping app UXPin. For advice on how to conduct 30+ different types of usability tests, check out The Guide to Usability Testing.

Stakeholders have identified the need for a new software application. Business analysts have studied business practices and workflows, defined requirements, and requested functionality. Development ...

User testing can be humbling for a product team. No matter how carefully a UI or UX is thought through and built, real users often behave in unexpected ways, like skipping instructions, clicking ...

Add Yahoo as a preferred source to see more of our stories on Google. Five years ago, I published a post of 7 controversial usability predictions for 2010. So what were the results? Did my ...

Usability testing shows how well a solution meets people's needs and highlights areas for improvement. Here are seven areas to watch. An essential part of a user-centered design process is assessing a ...

It doesn’t matter what you call it. Here's the bottom line: you need to test software with its future users. One of the topics that create much confusion in the software world is the difference ...

With the rising popularity of user-centered design and UX research, it's crucial now more than ever to have usability testing tools to help evaluate and improve your digital products' UX. There are ...

Understanding the importance of usability in software design is critical, whether you are a software developer trying to deliver a functional product, or an organization looking to define the ...

Chances are we’ve all encountered websites that may be informational but wouldn't be described as easy to navigate or even pleasing to journey through. Built with the business in mind, the site is ...