Sara Jane Ho has made a living by teaching people how to not be a jerk. In 2012, she founded Sarita Institute, a finishing school in Beijing that offers courses including wine appreciation, small talk ...

Plus a few ways to make an even better first impression, especially if you’re relatively shy. I have a friend who makes a great first impression. She does all the little things right. She makes eye ...

First impressions count – a lot. Unfortunately, many healthcare organizations miss out on the opportunity to make a good one. Typically healthcare leaders only start to think about making a favorable ...

Be ready to think fast. What someone thinks of you is often set within the first seven seconds of meeting them. We can’t control whether or not other people like us, no matter how kind and considerate ...

Starting a new job can be exhilarating and stressful at the same time. You are excited to meet new people, take on new responsibilities, and grow. You also want to demonstrate to your new employer ...