As users are exposed to an increasing variety of mobile communication forms--mobile e-mail, voicemail, SMS, and, of course, voice--managing one's availability, or presence, becomes important. Wireless ...

A once-popular but now extinct "buddy" on America Online's Instant Messenger that freely answered questions on movie times, weather and stocks is poised to make a comeback next month--but at a price.

The use of instant messaging in the workplace and from mobile devices continues to grow, according to an America Online survey released Tuesday. Nearly 27 percent of all IM users surveyed said they ...

There are a lot of instant messaging apps available these days, and we’re here to check out some of the best ones. Instant messaging became normal a long time ago, and not that many people use SMS ...

The use of instant messaging in the U.S., for both work and play, is up 19% over last year, according to an Instant Messaging Trends survey released yesterday by America Online Inc., which makes AOL ...