Emergency workers answering the city's 911 calls hear it all: people screaming, fighting, crying, dying and even giving birth. But when it comes to Houston's challenges — such as when a panicked ...
At first we thought this Language Line Phone was able to electronically interpret languages in real time. No, there’s no practical real-time electronic interpreter yet, but until that day comes, the ...
During the past five years, requests for interpretation by phone that were answered by the city’s Language Line or with an on-site interpreter increased more than five-fold in the Department of ...
LOUISVILLE, Ky. (WDRB) -- 911 operators in Louisville are helping ensure language barriers don't keep callers from getting the help they need. According to Sara Sparks, a 911 call taker with the ...
It’s an ever-increasing scenario in the quiet room that can be the Metro Communications dispatch center. Dispatchers available 24/7, 365-days a year serving Sioux Falls and Minnehaha County take ...
GREENVILLE, S.C. (FOX Carolina) - 911 dispatchers are typically the first voices someone hears at potentially the worst moment of their life, but what happens if those two people don’t speak the same ...
WW presents "Distant Voices," a daily video interview for the era of social distancing. Our reporters are asking Portlanders what they're doing during quarantine. You say you want a revolution? Andrew ...