As technology continues to evolve, so does the future of service operations and in particular how knowledge can improve productivity and knowledge worker outcomes. Advancements in natural language ...

New hires are usually eager to identify problems that nobody else has identified and solve problems that nobody else has solved. They want to improve what’s already there, and they want to invent new ...

Satya Nadella isn't dancing around it. AI agents are increasingly poised to take on work that once fell solely to human beings. However, that doesn't mean knowledge work is going away — he simply ...

As AI advances toward expanded capabilities, knowledge workers are confronting not just job loss, but the deeper question of what makes them matter. Fortune published the story of a 42-year-old ...

Future of Knowledge Work Summit 2026, taking place on 17th June 2026 in Bengaluru, brings together enterprise leaders and ...

We’re in the midst of two enormous demographic shifts in the workplace that seem to be at odds with each other. We’re living longer and working longer — either by choice or necessity. In the last ...

According to the Ark Invest Big Ideas 2025 report, agents will increase enterprise productivity via software. Companies that deploy agents should be able to increase unit volume with the same ...

Technology has long had an impact on blue-collar workers, automating many manufacturing jobs. Now, with the advent of ChatGPT and generative AI, knowledge workers are anxious about the future of their ...

Ravi Kumar, Cognizant CEO, joins CNBC's 'Money Movers' to discuss how the company is integrating AI, Q3 earnings results, and more. Got a confidential news tip? We want to hear from you. Sign up for ...