New hires are usually eager to identify problems that nobody else has identified and solve problems that nobody else has solved. They want to improve what’s already there, and they want to invent new ...

Technology leaders have big plans for employees’ AI use. By enhancing information gathering, workflows and user experiences, CIOs aim to improve employee’s ability to focus on higher-impact tasks. But ...

Technology has long had an impact on blue-collar workers, automating many manufacturing jobs. Now, with the advent of ChatGPT and generative AI, knowledge workers are anxious about the future of their ...

The Knowledge Work Benchmark Report repeatedly demonstrates that knowledge work maturity is a strong indicator of business ...

The great management guru Peter Drucker believed that the biggest management challenge of the 21st century is improving the productivity of knowledge workers. “Workers by brain” are relentlessly ...

Americans are struggling at work, according to a new report from Wrike. It found that workers are saying their workloads have grown by 31% in the last year. Leaders put the figure even higher, saying ...

The findings represent the survey responses of 6,148 full-time knowledge workers from diverse industries across eight global markets, including the U.S., U.K., Australia, Germany, Japan, France, the ...

The vast majority of Generation Z knowledge workers said they are using artificial intelligence (AI) tools in their work, according to a new study, underscoring the increased embrace of the advancing ...

by Katie Parrott in Context Window OpenAI’s Codex desktop app has become Every’s head of growth Austin Tedesco’s daily driver, handling everything from email triage and go-to-market planning to KPI ...

There are some things that are just better together –milk and cookies, tacos and Tuesdays, and of course, John, Paul, George, and Ringo. The same is true for unified communications (UC) and the ...

In 2004, in a column for The Detroit News, we wrote: “The public, media and policy makers in our state continue to focus too much on saving an inevitably shrinking number of factory jobs and too ...

New survey data from project management software provider Wrike shows that more than three-quarters of knowledge workers are overwhelmed by the volume of apps they’re using and yearning for a “single ...