Many philanthropic organizations, including United Way of Greater Cleveland, work independently to use their own research and methodology to address community issues — including a novel idea called ...

Maybe I am slowly becoming a grumpy old man. As I have gotten older, I have become more vocal about everything, like stores that offer poor customer service, restaurants that serve cold food and even ...

Social knowledge sharing networks are central to organizational success, but with the growth in distributed global organizations, many firms are struggling with the challenge of creating and ...

Given the ubiquity of social media and e-learning platforms, one might think that companies already have all the digital tools they need to reach customers and employees. In reality, however, many ...

Many companies aspire to build platforms that shape their industry, and "platform" may become one of the more overused terms in technology. Platforms bring producers and consumers of services together ...