With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...

Configuration management is one of the few processes that overarch all other process and service lifecycle phases in ITIL V3. Wthout it, the effectiveness of the rest of your processes will be in ...

In this episode of eSpeaks, Jennifer Margles, Director of Product Management at BMC Software, discusses the transition from traditional job scheduling to the era of the autonomous enterprise. eSpeaks’ ...

Network management is a complex topic. In today's diverse networking infrastructure, the network has to handle more instances of unified communications, video, and virtualization. The role of the ...

20 July 2008 Physical Layer Manager detects and updates physical device location and status, prevents network vulnerabilities and resource underutilisation iTRACS, a leading data centre and cable ...

A 44-volume set of guidelines published by the British government 12 years ago may forever change the way IT is managed In the 1970s, when the American auto industry found itself under attack by ...