Communication can make or break a business. Whether it’s closing a deal, supporting a customer or keeping internal teams aligned, the backbone of all these processes is an efficient, secure and ...

Following last week’s newsletters about why the IP contact center is the technology that’s coming up after VoIP, today we’ll look at the pros and cons of a hosted IP contact center solution vs. a ...

IP telephony adoption has progressed slowly for more than a decade, but with hosted voice vendors now offering modular consumption models and shifting away from simply viewing hosted voice as a way to ...

Managed and Centrex and hosted, oh my! For companies looking for an alternative to a premise-based phone system, there are plenty available, and they come in all shapes and sizes. Hosted voice, IP ...

ATLANTA--(BUSINESS WIRE)--ControlByNet, (CBN), a leading cloud-based, hosted video security surveillance provider, delivers new customer enhancements while utilizing the benefits and flexibility of ...

BT and Nortel have unveiled a secure, hosted IP telephony system for large governmental and corporate institutions. BT Hosted Voice is based on Nortel's Communication Server 2000 IP telephony switch ...

ScanSource and Avaya have teamed up on a packaged UC solution hosting Avaya IP Office as well as offering professional services for Avaya's IP Office Contact Center, which executives and partners said ...

An increasing number of businesses are adopting hosted voice services in an effort to avoid the cost and complexity of premise-based solutions, according to a recent study by Frost & Sullivan.

DUBLIN--(BUSINESS WIRE)--The "European Hosted IP Telephony and UCaaS Market, Forecast to 2024" report has been added to ResearchAndMarkets.com's offering. The European hosted Internet Protocol (IP) ...

implemented a robust platform that records telephone conversations. Not only large financial institutions will be affected; companies of all sizes must comply. This presents a sales opportunity to the ...