This article was written in collaboration with Varonis' Nathan Coppinger and Mike Smith, Distinguished Security Architect at Salesforce. It covers how Salesforce Einstein Copilot’s security model ...
Salesforce executives at a recent press event painted a picture of an intelligent, informed virtual support agent that could dramatically alter how sales and service are conducted, signaling an ...
Salesforce announced today the launch of AI Cloud, an enterprise AI solution aimed at boosting productivity across all Salesforce applications. The new open platform integrates various Salesforce ...
AI Cloud is built for CRM – supercharging customer experiences and company productivity by bringing together AI, data, analytics, and automation to provide trusted, open, real-time generative AI that ...
Explore the top 18 generative AI tools revolutionizing customer service, from advanced chatbots like Cognigy and IBM WatsonX Assistant to comprehensive platforms like Salesforce Einstein Service Cloud ...
Salesforce pushes AI innovation with Agentforce 2.0, enhancing CRM with advanced automation, Slack integration, and a powerful new reasoning engine. On Dec. 17, Salesforce unveiled Agentforce 2.0, the ...
Salesforce may not be the only company working on a travel program chatbot. The potential for an all-knowing “travel bot” to take some mental load off the always-extended resources of the corporate ...
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