Q: My gas log fireplace worked just fine last winter, but I couldn't light the pilot light this winter. There's no brand name on the log so I don't know where or who to call for instructions. Can you ...

You woke up shivering in a cold house. Your morning shower, usually a warm and pleasant revitalization, was spent futilely turning the knob toward “hot” as your skin erupted in goosebumps. When you ...

A gas fireplace that suddenly refuses to light can derail plans for a cozy experience, turning what should be as easy as pushing a button into an unexpected troubleshooting moment. According to Tyler ...

Your pilot light went out. Don’t worry you’re not alone. This is one of the most common problems that can happen to older gas furnaces. So what exactly is a pilot light, why did it go out, and how can ...

Q: I live down south and don’t have to use my gas room-heater much. To save money, I turn off the pilot light in the warm months. But it’s really difficult to relight the pilot. Any suggestions on ...

EVANSVILLE, Ind. -- Brrr, it's cold out there. Let's just go inside and start a fire - but what's that? The pilot light on your gas fireplace is out and you can't get it going again. Here's how to ...