Today’s dysfunctional supply chain makes it nearly impossible to scale service businesses that leverage subcontractor networks. But field service providers are now carrying a new tool that can help ...

In today's world, where efficiency and customer satisfaction are top priorities, it's important to stay ahead of the game. According to a survey conducted in 2023, over 80% of field service ...

A necessary change in field service is well underway: 71% of service decision makers have made significant investments in mobile technologies and headcount. As customer expectations continue to rise, ...

The Einstein GPT AI can summarize reports and guide customers to service their own equipment on the Field Service mobile app. Image: Sundry Photography/Adobe Stock Salesforce’s Einstein GPT and Data ...

Field service leaders automate and streamline processes in myriad ways. There’s no right answer to the question of how to digitally transform a field service organization. That said, a good litmus ...

Designed to work with PENTA Enterprise Software, the Mobile Field Service mobile app lets field technicians and service contractors perform most job functions without disruption regardless of network ...

Learn why passwordless authentication is essential for mobile-first SaaS used by field teams to improve security, speed, and productivity.

As telematics integration works its way across the equipment manufacturing sector, a common issue many fleet managers face is learning how to incorporate different telematics platforms and developing ...

MobileTech Field Service mobile app (Key2Act, www.key2act.com/mobiletech, 866/539-2228) is a solution for iOS, Android, and Windows operating systems, designed to ...

Field service teams now close sales and take payments right where the job ends. But convenience also brings compliance risk. New rules in 2025, like PSD3 and updated PCI DSS 4.0, raise the bar for ...

ServiceMax puts FSM into a wider context with new Tableau dashboards in Asset 360 and ServiceMax Core, and brings asset data to the SFS mobile app. ServiceMax yesterday rolled out new features in its ...