Fake reviews and bots can greatly undermine consumer trust and impact brand reputation. A 2023 BrightLocal report indicated that 98% of consumers read online reviews, and unfortunately, 42% have seen ...

Consumers, rejoice: Mozilla Firefox is testing a feature that will detect and identify fake reviews left on products on ecommerce sites like Amazon, and automatically re-adjust scores after their ...

On the battlefield of online reviews, it’s AI vs. AI. Generative artificial intelligence that can spit out human-sounding reviews is being met by AI trained to detect fake reviews. It’s the kind of ...

The proliferation of online reviews has transformed consumer decision-making, yet it has also given rise to sophisticated schemes of fake review generation and spam. Researchers have developed a ...

The emergence of generative artificial intelligence tools that allow people to efficiently produce novel and detailed online reviews with almost no work has put merchants, service providers and ...

If you are planning to shop for the holidays coming up soon, you might want to be careful about fake reviews. Fake reviews are a serious problem for online retailers like Amazon because they can ...

If you have been scammed by online reviews on websites like Amazon.com Inc. (NASDAQ:AMZN), Best Buy Co Inc. (NYSE:BBY), or Walmart Inc. (NYSE:WMT), Mozilla Firefox is here to save you. What Happened: ...

Are product- and service-rating services destined to be overrun by fake reviews? Not if Cornell University has anything to say about it. School researchers have developed software they say can detect ...

Amazon Prime Day scored $12 billion in sales this year for the online retail giant, with shoppers often relying on reviews. “If most of the reviews are negative, I move on to the next thing,” said ...

Firefox will have a built-in ‘fake reviews detector’ — Amazon is in trouble Credit: Photo Illustration by Omar Marques/SOPA Images/LightRocket via Getty Images Mozilla, the company that owns Firefox, ...

Meta is launching an updated Community Feedback Policy in the United States to ensure that reviews on Facebook are based on real purchasing experiences. Although the company has already taken steps ...

FILE - Online customer reviews for a product are displayed on a computer on April 17, 2019 in New York.(AP Photo/Jenny Kane, File) (Jenny Kane, Copyright 2019 The ...