TWINSBURG, Ohio (WOIO/Gray News) – A police dispatcher in Ohio has been charged for allegedly making a spiteful phone call to a resident at the beginning of June. On June 6, Karen Clinton received the ...

Since the beginning of 2025, 26 people have resigned from, or transferred out of, the dispatch center, with two more being fired.

CBS News Chicago often tells stories honoring our police officers and firefighters for saving lives, but rarely do we tell the stories of people who answer the call — the very first call. Debra White ...

On Jan. 19, Bruce Meyer lost his wife of many years. He found Kathy unresponsive in a chair at their home and immediately ...

The 911 dispatcher accused of hanging up on a caller reporting the mass shooting inside the Tops supermarket in Buffalo, New York, last month has been fired following a disciplinary hearing. The ...

Empathy and calm under pressure define Bailey Johnson’s new role as a Fairfield County Sheriff's dispatcher, where mental health calls are rising.

DENVER - Denver police officials say they were delayed in responding to a woman who was killed 12 minutes into a 911 call due to a dispatcher's failure to relay information to officers about the ...

Calling 911. It’s the moment of your greatest need. But instead of help, all you get is silence. Just after midnight on April 4, a Montgomery County woman called 911 because her husband was having ...