As Canada accelerates its digital transformation, you’re witnessing a remarkable shift in how services are delivered across the nation. From government platforms to private sector innovations, this ...

That effort has new accountability levers and top-down support that can be helpful in driving change, CX leaders from the Office of Management and Budget said Friday.

Get the latest federal technology news delivered to your inbox. As American society grows increasingly reliant on digital platforms, the U.S. federal government is working to modernize its own legacy ...

The federal government is undergoing a transformative journey — one that reimagines how services are delivered, how operations are conducted, and how taxpayer dollars are spent. By embracing ...

FormFest 2024, one of several recent Beeck Center efforts to support government agencies in the age of digital services, showcased several endeavors by state government and the Center itself to make ...

A view of the Department of Agriculture headquarters on Feb. 9, 2024, in Washington, D.C. (Photo by J. David Ake/Getty Images) The U.S. Department of Agriculture Digital Service is teaming with the ...

Karnataka is in the race to become the country’s cutting-edge technology hub and the model of digital governance with stepped-up cooperation with the union government on digital services delivery for ...

The UK government’s long-awaited ‘radical’ policing reform whitepaper has finally dropped, but there is a distinct lack of ...