Phone calls and letters are still going strong in debt collections, but outreach via digital channels such as text and emails is gradually creeping up. So is the use of artificial intelligence and ...

InterProse, a leading provider of web-based debt recovery software, today announced the acquisition of Beam Software, a purpose-built collections platform delivering advanced portfolio management and ...

Southwest Recovery Services has released a guide on third-party B2B invoice recovery for mid-market businesses, drawing on 20 years of ...

Debt collection is changing fast. AI-powered systems are replacing traditional call centers, operating 24/7 to recover debts while maintaining customer satisfaction. For banks, fintechs, and ...

With federal oversight in retreat, deep-pocketed collection companies are aggressively pursuing down-and-out consumers who are struggling with record levels of credit card debt. Meanwhile, consumer ...

Originally published in Lawyer-Monthly.com - Legal Focus, November 2012. Looking further into the issues surrounding debt recovery and collection, Lawyer Monthly turns its attention towards the US and ...

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Banking is undergoing a huge transformation, and how debt collections operations engage customers is becoming a big issue, especially with things like BNPL schemes. Hundreds of billions of dollars ...

The future of debt recovery in India lies in predictive empathy A few years ago, the word “collections” would make most borrowers cringe and most lenders sigh. It evoked images of endless calls, tense ...

Debt collectors rarely disappear on their own. Old balances can be sold, resold, and pursued in different ways for years, even after the legal window to sue has closed. I want to walk through how long ...