On New Year's Eve, a customer gave Rs 501 as a tip to a delivery rider working late, appreciating his efforts and offering ...

Tipping your servers goes a long way, but so does providing good customer service. One user on Reddit shared a story years after an unpleasant experience with a rude waitress who refused to ...

BENTON HARBOR, Mich. (WOOD) — The staff of a Michigan restaurant got the surprise of a lifetime when a customer left behind something completely unexpected. The waitstaff at the Mason Jar Cafe in ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. BENTON HARBOR, Mich. (WOOD) — The staff of a ...

To improve retention rates, it is important to go beyond initial standard customer service by proactively building strong relationships. Here are five tips to get started. Customer service is defined ...

BENTON HARBOR, Mich. (WOOD) — The staff of a Michigan restaurant got the surprise of a lifetime when a customer left behind something completely unexpected. The waitstaff at the Mason Jar Cafe in ...