Baltimore officials plan to replace the city’s 20-year-old computer-aided dispatch (CAD) system after a 2025 outage delayed medical help for a man in crisis, who later died. The city has secured about ...

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

The current emergency dispatch system handles about 2.1 million calls a year. The current software is about 20 years old.

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

Emergency responders rely on computer-aided dispatch (CAD) systems to coordinate fire, EMS, and police calls, but many can’t share data seamlessly. This lack of interoperability slows response times, ...

An outage in the city’s computer-aided emergency dispatch system snarled some communications between Baltimore police and fire officials last week, briefly causing disarray as officers repeatedly ...

Central Lane 911's computer-aided dispatch system is experiencing an outage. Call only for emergencies, officials say.

CLARK COUNTY — After a lengthy outage, law enforcement in Clark County can use their computer dispatch system again. The virtual environment used to access the Computer Aided Dispatch (CAD) system ...

BOISE, Idaho — The Ada County Computer Aided Dispatch was intentionally taken down after dispatch officials noticed "unusual activity." But, 911 and non-emergency dispatch will not be affected. The ...