Government contracting is a world where integrity, accountability and compliance are table stakes with penalties being severe. So the significance of annual ethics and compliance training is widely ...

In today’s competitive legal market, client engagement is not just a buzzword—it’s a necessity. Law firms that prioritize and excel in client engagement are more likely to foster lasting relationships ...

Please note: This item is from our archives and was published in 2019. It is provided for historical reference. The content may be out of date and links may no longer function. Clients who feel an ...

According to a recent legal industry study, 1 85% of United States lawyers report that client satisfaction is critical to success, yet only 37% of those surveyed are formally measuring client ...

As COVID-19 restrictions disappear, business development and client engagement require a new level of listening, creativity, agility and courage. As we approach the end of the federal fiscal year, it ...

Finding new clients can take up a significant amount of time and energy in your business. And once you get them, you have to keep them. That's where client engagement becomes paramount. Engagement is ...

You don't have a business without your customers. So, how can you increase your customer service engagement to provide a better overall experience? Attracting new customers is a primary business focus ...

OMAHA, Neb.--(BUSINESS WIRE)--WaveCX, provider of personalized, digital product engagement solutions for financial institutions, announced today that Citizens First Bank has selected WaveCX to ...