Webex by Cisco (herein referred to as Webex) is well known as a unified communications and collaboration (UC&C) and UC as a Service (UCaaS) vendor. In October 2023, Cisco made several announcements, ...

‘The way that my leadership team interlocks together is around making sure that we can have connected tissue between our products, so that when someone thinks about buying a Cisco product, the feeling ...

At its recent Webex One conference, Cisco made several announcements regarding AI integration into its entire suite of Webex tools. The most intriguing is the introduction of a new type of foundation ...

New AI-powered innovations in Webex Contact Center are focused on promoting agent efficiency and well-being, resulting in reduced turnover, exceptional customer experiences and real business outcomes.

While Microsoft continued to discuss its transition to Teams at Ignite last week, Cisco Webex had a major outage that left customers without access to vital communications services. In spite of that ...