CenturyLink customers in Essex may soon see a stop-gap solution to outages and poor phone service there, but the plan proposed by the telecommunications giant raises as many questions as it answers.

Helen Marie Plourde, an 86-year-old Minnesota resident, just spent over a month without home Internet and phone service because CenturyLink failed to fix a problem that began in July. CenturyLink didn ...

After receiving years of sub-par phone service from CenturyLink, the residents of Essex are asking if they will once again be forgotten in the state’s recently announced “solution” to the problem. At ...

Nancy Tomhave, who lives in St. Paul’s Hayden Heights neighborhood, won’t be taking calls from some loved ones on Thanksgiving, and not for lack of trying. Carolyn Ross, who lives across the city near ...

It looks like Banks is 30 mins away from Portland. How can it be that there is no broadband / phone coverage there? Click to expand... Same reason I have fiber run thru my neighborhood and my neighbor ...

UPDATE @ 11:32 p.m.: Internet and phone provider CenturyLink is reporting that outages in Lebanon, in southwest Ohio, have been traced to a fiber damaged in Dayton, the county's emergency services ...

… but our independent journalism isn’t free to produce. Help us keep it this way with a tax-deductible donation today. CenturyLink, now Lumen Technologies, is trying to shed essential regulations that ...

Jan. 13—Kim Minkoff is one of dozens of people who live east of Astoria who say they have been without phone and internet service since an icy winter storm in late December. Thousands of homes, ...

Minnesota utility regulators Thursday unanimously rejected CenturyLink's petition to abandon or modify key landline service rules, saying it would hurt consumers who depend on hard-wired telephones.

After a late July storm, southern Albemarle County resident Melissa Riley went more than 50 days without internet or phone service before CenturyLink resolved the problem just this past Friday.

The advent of the internet era took the world by storm. Where letters and telegrams used to take ages to deliver, the internet turned the whole picture around. The world now is pretty much an advanced ...

N.C. (WITN) - An Eastern Carolina community that went without phone service for nearly a month is able to take calls again. A CenturyLink spokesperson said a technical issue caused a phone outage and ...