The Dallas, Texas-based carrier transitioned from its longtime open seating system in keeping with competitors like American, ...

Southwest will also begin a new group-based boarding system starting on Jan 27. The new boarding process will prioritize ...

Some customers have dubbed the Southwest Airlines policy "garbage," while others were more impressed with the shift.

Southwest passengers will have assigned seats starting Tuesday. This marks an end to the Texas-based airline's well-known longstanding policy of allowing flyers choose their own seats as they board.

Flying Southwest Airlines changes forever as of Tuesday, January 27. Marketing it as seatisfacton for all, passengers flying Southwest will no longer be able to pick whichever seat they like during ...

Southwest Airlines is making huge changes to its business model next year, starting with a brand-new boarding process rolling out in late January. Now, we have a better idea of what that boarding ...

American Airlines continues to tweak its boarding process with a goal of making getting on the plane more efficient – and less likely for passengers to have to gate check their carry-on bags. Starting ...

Southwest passengers react to removal of signature boarding posts amid changes.

Boarding a plane has become ‘elitist,’ passengers say — but airlines profit off premium travelers paying for priority status ...