Troy Segal is an editor and writer. She has 20+ years of experience covering personal finance, wealth management, and business news. Investopedia / Julie Bang A chargeback is a charge that is returned ...

Refunds typically take about three business days to appear on your account. However, the time to get a refund on your credit ...

American consumers discovered a new pastime during the pandemic: the credit card chargeback. Here's how to win your next dispute. American consumers found a problematic new pastime during the pandemic ...

This article was first published on NerdWallet.com. Credit card users who feel helpless when dealing with merchants that provide shoddy goods and services should know they have a powerful tool ...

Chargebacks cost U.S. merchants more than $170 billion annually, according to Chargebacks911’s 2025 Cardholder Dispute Index. The average dollar value of a transaction disputed with a consumer’s bank ...

Defective merchandise. Shoddy plumbing jobs. Car repair shops that don’t repair anything. Undisclosed and unfair extra service fees. Shipments that never arrive. Even careful consumers sometimes run ...

When Jeff Campbell checked in at the Austin, Texas, airport for a spring break vacation, the last thing on his mind was a credit card chargeback. Instead, he was thinking about the fun he’d have with ...

Companies of all sizes were affected by the pandemic, especially small- to mid-size businesses (SMBs). Merchants in particular had to quickly shift from in-store sales to online and learn how to ...

Disputing a wrong credit card charge often feels like navigating a maze. Banks mention deadlines, card networks quote longer ...