Latest addition to the web-based solution utilizes computer vision technology to capture consumer sentiment while online shopping as a next step towards creating a more personal and intelligent ...

New Delhi, November 5, 2020 – Microsoft has announced the addition of Hindi as the latest language under its Text Analytics service to further support businesses and organizations with customer ...

At its annual Build developer conference on Tuesday, Microsoft announced new features for its Azure AI Speech service that enhance voice-enabled, generative AI-powered app development. Azure AI Speech ...

Sentiment analysis — a technique that uses natural language processing (NLP), machine learning (ML) and AI to gauge emotions in customer interactions — has emerged as a powerful tool for uncovering ...

There has been a tremendous evolution in the social media marketing industry over the past few years. From the tools we use and the strategies we implement to the metrics we track, all have undergone ...