Automated phone systems have become nearly ubiquitous in our efficiency-driven society, and many people frequently interact with them. Even though these phone systems, more formally known as ...

Perhaps automated voice response phone systems should have an extra option that allows callers to listen to meditation tapes. It seems I’m not the only one that gets instantly hot-under-the-collar ...

Automated phone call programs can be an effective way for health systems to ensure that older adults are getting important information about care plans or to notify them of follow-up appointments post ...

RACINE - The Racine Public Library, 75 Seventh St., has a new automated telephone notification and renewal system accessible to library users for their personal accounts. The system allows patrons to ...

No customer service task is more obnoxious than wading through a modern automated phone tree system trying to reach a human agent. Today most routine customer service tasks can be completed online, ...

Calling a company and reaching a human operator-receptionist these days is about as rare as hitting the Mega-Million. The strange thing is, the companies that are the most likely to let an automated ...

Desperate employers in a tight job market are trying out a new kind of job interview: Automated phone calls in which a candidate answers a series of pre-recorded questions. What that means is that on ...

Automated telephone calls can increase colorectal cancer screening rates at a cost of about $40 per additional screen. Objectives: To estimate the cost-effectiveness of an automated telephone ...

Automated phone and mail population outreach resulted in an almost 4-fold increase in the rate of screening for colorectal cancer even without an office visit. Survival models summarized timespecific ...