Los Angeles, California - January 12, 2026 - PRESSADVANTAGE - Rocket CRM has announced continued development and ...

As the founder and CEO of an automated software testing company, I’ve been following the trends in this space closely, and it's exciting to see that the automation testing market is estimated to more ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions available ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

Recording telephone conversations between customers and agents is commonplace in call centers. Usually it’s done for quality or regulatory purposes with technology that automatically records, logs and ...