We all know someone who seems to carry a storm cloud around with them, seemingly furious at the world. While it’s tempting to chalk it up to a short fuse or a bad day, there's often more going on ...

A difficult colleague may be a warning signal, not the problem. Learn how you can read persistent friction as data about ...

Angry people will not completely comprehend any explanations, solutions, or problem solving options until their body returns to normal again. Allowing for this refractory period is a critical part of ...

Executive coach and author Nick Robinson illuminates the challenging traits of work colleagues and shares strategies from his book — The 9 Types of Difficult People: How to Spot Them and Quickly ...

Most of my work looks at how we can understand and manage our own experiences with anger. However, there’s another side to this, since we all have to talk to, or work with, angry people all the time.

We have all met people who are so prickly and difficult that no one wants to handle them. But it has taken these contentious times to make this a common occurrence. Divisiveness makes normal ...

One of life’s frustrations is having to deal with difficult people. Everyone has to interact with them. There is no escaping these troublesome individuals. You can encounter them in virtually any ...

The turbulence started just as Erin opened her laptop. A founder-turned-podcast-host, she’d been traveling for weeks—sponsorship meetings, recordings, partner dinners. Now, somewhere over the Midwest, ...